Privacy policy

PRIVACY POLICY — GlowMerry™
theglowmerry.store
Last updated: October 5, 2026

OVERVIEW
This Privacy Policy explains how GlobalPoint Group LLC, operating as GlowMerry™ ("we", "us", "our"), collects, uses, and shares your personal information when you visit, use, or make a purchase through theglowmerry.store (the "Services"). Our store is powered by Shopify, which also processes personal information as described below. Please read this policy carefully. If you do not agree with it, please do not use our Services.

SECTION 1 — INFORMATION WE COLLECT

  • Contact information: name, shipping and billing address, phone number, email address
  • Order information: products purchased, order history, and payment confirmation. Payments are processed securely by our payment providers; we never store full card numbers.
  • Device and usage information: IP address, browser and device type, pages visited, and referring links, collected through cookies, pixels, and similar technologies
  • Communications: information you share when contacting customer support, including photos or videos sent for returns or claims

SECTION 2 — HOW WE USE YOUR INFORMATION

  • To process, ship, and deliver your orders, and to handle returns, exchanges, and claims
  • To communicate with you about your order or inquiries
  • To detect and prevent fraud, chargebacks, and other unlawful activity
  • To improve our store, products, and shopping experience
  • To show you relevant ads and send marketing messages, where permitted by law or with your consent
  • To comply with legal obligations

SECTION 3 — SHARING YOUR INFORMATION
We share personal information only with:

  • Shopify, our e-commerce platform
  • Payment processors (such as Shopify Payments or PayPal) to process transactions
  • Fulfillment partners and shipping carriers to deliver your order
  • Advertising and analytics partners (such as Meta, TikTok, and Google) through cookies and pixels, to measure and improve our ads
  • Legal authorities, when required by law or to protect our rights, including in cases of fraud or chargeback disputes

We do not sell your personal information for money.

SECTION 4 — COOKIES, PIXELS, AND ADVERTISING
We and our advertising partners use cookies and pixels to remember your preferences, analyze traffic, and show you ads based on your activity on our store. You can control cookies through your browser settings or our cookie banner, where available. Disabling cookies may affect some site features.

SECTION 5 — MARKETING COMMUNICATIONS
If you subscribe to our emails or texts, we will send you offers and updates. You can unsubscribe at any time using the link in any email, by replying STOP to text messages, or by contacting us.

SECTION 6 — DATA RETENTION
We keep your information only as long as needed for the purposes in this policy, including order fulfillment, customer service, fraud prevention, chargeback defense, and legal, tax, and accounting obligations. Records related to disputed or fraudulent transactions may be kept for as long as needed to resolve them.

SECTION 7 — YOUR RIGHTS
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to restrict or object to certain uses, and to withdraw consent at any time. To make a request, email us at the address below. We may need to verify your identity, and some requests may be limited where we must keep information for legal or fraud-prevention reasons. We will not discriminate against you for exercising your rights.

U.S. residents (including California): you have the right to know what personal information we collect, to request its deletion, and to opt out of the sharing of your information for targeted advertising. To opt out, contact us or use your browser's Global Privacy Control signal, which we honor.

European Union residents (GDPR): GlobalPoint Group LLC is the data controller. We process your information to perform our contract with you (fulfilling your order), based on our legitimate interests (fraud prevention, improving our store), to comply with legal obligations, and with your consent (marketing and advertising cookies). You also have the right to lodge a complaint with your local data protection authority.

SECTION 8 — CHILDREN'S PRIVACY
Our Services are intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If we learn that we have, we will delete it.

SECTION 9 — DATA SECURITY
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.

SECTION 10 — INTERNATIONAL TRANSFERS
Your information may be processed in countries other than your own, including the United States, where we and our service providers operate. When we transfer data from the EU, we rely on appropriate safeguards, such as the standard contractual clauses used by our service providers.

SECTION 11 — THIRD-PARTY LINKS
Our store may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

SECTION 12 — CHANGES TO THIS POLICY
We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.

SECTION 13 — CONTACT
GlobalPoint Group LLC — GlowMerry™
1209 Mountain Road PL NE, STE R, Albuquerque, NM 87110, United States
Email: theglowmerry.store@outlook.com